Stakeholder Engagement

The Company scored stakeholders as per the five principles of the AA1000 (Stakeholder Engagement Standards (SES), namely dependency, responsibility, tension, influence, and diverse perspectives), by the global non-profit organization Account Ability, namely dependency, responsibility, influence, diverse perspectives, and tension. Through the scoring of questionnaires and discussion of results, five categories of material stakeholders to focus on for communication have been identified, namely clients, suppliers, employees, shareholders/investment institutions, and government agencies.

Stakeholder Interaction

Stakeholders Illustrate Issue of concern Contact person Communication method and frequency Implementations in 2023
Customer Gain customer trust with innovative technology, high-quality products and services.
  • Product quality and services
  • Green products
  • Product carbon footprint
  • Green production
  • Carbon reduction target
 Marketing Service Management
Tel.+866-3-5695916
E-mail：AES-sales@advancedenergysolution.com.tw
[Regularly]
  • Technology/business meetings
[Irregularly]
  • Email
  • Company website
  • Customer’s audit
  • Daily emails and customer visits
  • Approximately 50 client factory audits and visits
  • 5 customer survey questionnaires
  • Occasional customer sustainability issue exchange
Supplier Grow together with our supplier partners to fulfill corporate social responsibilities.
  • Hazardous substance management
  • Conflict mineral management
  • Supplier audit
 Supply Chain Management
Tel.+866-3-5695916
E-mail：AES-suppliers@advancedenergysolution.com.tw
[Regularly] 
  • Supplier evaluation
[Irregularly] 
  • Supplier audit
  • Supplier questionnaire
  • Evaluation of 7 new suppliers
  • Audit of 46 existing suppliers, with a 100% pass rate (scores of 80 or above)
Shareholder/ Investment Institutions Adhere to integrity management, information transparency, establish good interactive relationships
  • Operational performance
  • Information transparency
  • Investment plans
  • Business integrity
 Investor Relations Management
Tel.+866-3-5695916
E-mail：AES-ir@advancedenergysolution.com.tw
[Regularly]
  • Shareholders’ meeting
  • Annual reports and financial statements 
    Shareholders’ meeting
  • Investor conference
[Irregularly] 
  • Company website
  • Email
  • Held 1 shareholders' meeting
  • Held 2 corporate briefings
  • Issued the 2023 annual report
  • Responded to 2 investment institution questionnaires
Employee People-oriented, provide competitive remuneration and benefits, cultivate outstanding talents.
  • Occupational safety and health
  • Employee benefits
  • Labor-management communication
 Whistleblower/Grievance
Tel.+866-3-5695916
E-mail：Jerry_Sung@trendpower.com.tw
[Regularly] 
  • Employee physical examination 
  • Labor-capital meeting 
    Internal mailbox
[Irregularly] 
  • Internal mailbox
  • Website bulletin board
  • Education training
  • Company website
  • Conducted 1 annual employee health check
  • Held 11 labor-management meetings
  • Held 7 welfare committee meetings
  • Conducted 3 group meal satisfaction surveys
  • Conducted 2 pre-course surveys
  • Conducted 9 course/activity satisfaction surveys
  • Held 2 Uber Reads events
  • Conducted 1 employee carbon footprint survey
Government Agencies Follow laws and regulations and establish good corporate reputation.
  • Corporate Governance
  • Regulatory Compliance
  • Energy management
 Tel.+866-3-5695916
E-mail：AES-ir@advancedenergysolution.com.tw
[Irregularly]
  • Official document
  • Email
    Official letters
  • Forum
  • Market Observation Post System
  • Submitted 4 items to the Market Observation Post System
  • Official documents